Application
This unit of competency defines the skills and knowledge required to plan, equip and set up a functional horological workshop or service centre.
It has been developed for post-trade training and the recognition of advanced trade-level skills in planning, equipping and setting up a functional horological workshop or service centre.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Band: B
Unit weight: 4
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Plan workshop layout | 1.1 | Follow standard operating procedures (SOPs) |
1.2 | Comply with work health and safety (WHS) requirements at all times | ||
1.3 | Prepare sketches of workshop layout | ||
1.4 | Plan work zones | ||
1.5 | Source suppliers of fixtures and furnishings | ||
2 | Source and purchase tools and equipment | 2.1 | Establish a budget |
2.2 | Determine major plant equipment for after sales service | ||
2.3 | Establish an adequate supply of tools for each workbench | ||
2.4 | Source suppliers of tools and equipment | ||
2.5 | Establish costs and initiate purchase | ||
3 | Set up workshop or service centre | 3.1 | Purchase and set up furnishings and fittings |
3.2 | Install major plant bench tools and machinery | ||
3.3 | Implement ventilation, extraction and climate control systems | ||
3.4 | Establish repair administration systems | ||
3.5 | Establish spare parts systems and controls | ||
3.6 | Implement control and security measures for repair process | ||
4 | Prepare quotations and orders | 4.1 | Calculate profitability |
4.2 | Establish hourly rate | ||
4.3 | Establish service and repair requirements | ||
4.4 | Determine availability and cost of spare parts | ||
4.5 | Provide customer with estimate | ||
4.6 | Prepare spare parts and other orders | ||
5 | Monitor workshop operations | 5.1 | Establish maintenance procedures for premises, major plant, equipment and tools |
5.2 | Review systems for efficiency and effectiveness | ||
5.3 | Implement improvements to operations | ||
Foundation Skills
This section describes those required skills (reading, writing, oral communication and numeracy) that are essential to workplace performance in this unit of competency.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. | |
Workshop layout includes the following: | orientation for adequate natural/artificial light ventilation control humidity and dust appropriately positioned power points consideration of work zone layout |
Work zones include the following: | customer reception administration dismantling and reassembling cleaning polishing storage (solvents, spare parts or technical guides) |
Fixtures and furnishings include the following: | workbenches chairs lights ventilation, extraction and dust suppression climate control desks point of sale and cash control devices |
Major plant and equipment includes the following: | watch and clock servicing equipment testing equipment electronic testers for control of timing and water-resistance testing machinery lathe bench equipment drill press staking set |
Supply of tools include the following: | comprehensive assortment of watch and clockmakers' hand tools reference catalogues and publications |
Ventilation, extraction and climate control systems include the following: | air conditioning and ventilation dust extraction and trapping chemical storage decanting areas fume cupboards |
Repair administration systems include the following: | job envelope system repair tracking software quotations security of goods held in trust spare parts and repair administration procedures |
Other orders include the following: | supplies tools and equipment consumables materials and solutions |
Competency Field
Horology